Alexandra Birtles

Alexandra Birtles

Head of Loyalty Strategy at Talk Talk
Alex is Head of Loyalty Strategy at TalkTalk and is accountable for end to end customer loyalty and churn. A big part of her role is using technology and data to ensure that TalkTalk's customers get the best possible experience and are aware of services that are relevant. She also is a trustee of the Young Women's Trust and talks openly about how diversity can be addressed.

Where you can find us

All of our podcasts, across all providers.  Interviews with exciting, innovative, engaging tech leaders – what’s not to love!

Get in Touch

We look for great stories, and honest insight. We don’t want an Instagram filter applied to your experience.

If you have a story to share we'd love to hear from you.
get in Touch

More podcasts

Benji explains why friction is the force that gives meaning to your engagements.

Benji explains why friction is the force that gives meaning to your engagements.

What Shopify is to Amazon, Disciple is to Facebook. Benji Vaughan (CEO) explains why!
Are e-bikes the transport of choice for a hybrid working world?

Are e-bikes the transport of choice for a hybrid working world?

Jamie Milroy, founder of DASH, offers a green alternative for commuters worried about finances and the environment.
Does everyone need to know how to code?

Does everyone need to know how to code?

Sophia Matveeva, founder of Tech for Non-Techies, talks us through her mission to upskill professionals with the skills they actually need!
Davide Cervellin

Davide Cervellin

Head of Analytics, Insight & Data, Booking.com
Natalie Banner

Natalie Banner

'Understanding Patient Data' Lead, Wellcome Trust
Andy Scott

Andy Scott

European Practice Lead at Wipro Technologies